Privacy Policy

1. Introduction

Welcome to Homeswipe ("we," "our," or "the App"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our apartment exchange service.

By using Homeswipe, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information You Provide

When you create an account, we collect:

• Contact Information: Email address, phone number
• Profile Information: Full name, date of birth, profile photo
• Apartment Information: Address, photos, description, amenities, room count
• Verification Documents: ID verification (for safety purposes)
• Preferences: Desired locations, apartment preferences, matching criteria

2.2 Automatically Collected Information

• Usage Data: How you interact with the App (swipes, matches, messages)
• Device Information: Device type, operating system, unique device identifiers
• Location Data: Approximate location (with your permission) to show relevant matches
• Log Data: IP address, access times, app crashes, and errors

2.3 Information from Third Parties

• Authentication Providers: If you sign in with Google or Apple, we receive basic profile information
• Social Media: If you link social accounts, we may access public profile information (with your consent)

3. How We Use Your Information

We use your information to:

3.1 Provide Our Services

• Create and manage your account
• Match you with other users based on preferences
• Facilitate communication between matched users
• Display apartment listings and profiles

3.2 Improve and Personalize

• Analyze usage patterns to improve the App
• Personalize your matching experience
• Recommend relevant apartments and users

3.3 Safety and Security

• Verify user identities
• Detect and prevent fraud, spam, and abuse
• Enforce our Terms & Conditions
• Respond to legal requests and prevent harm

3.4 Communication

• Send notifications about matches, messages, and updates
• Provide customer support
• Send important updates about our service

4. How We Share Your Information

4.1 With Other Users

• Profile Information: Name, photo, apartment details visible to matched users
• Contact Information: Email/phone shared only after mutual consent
• Messages: Chat history visible to matched conversation partners

4.2 With Service Providers

We share data with trusted third parties who help us operate:

• Cloud Storage: Firebase (Google) for data storage
• Analytics: To understand app usage and improve services
• Payment Processors: If premium features are added
• Customer Support Tools: To provide assistance

4.3 Legal Requirements

We may disclose information if required by law, court order, or:

• To protect our rights and safety
• To investigate fraud or security issues
• To comply with legal obligations

4.4 Business Transfers

If Homeswipe is acquired or merged, your data may be transferred to the new owners.

5. Data Storage and Security

5.1 Where We Store Data

• Firebase (Google Cloud): Primary data storage infrastructure.
• Data Location: We strive to store European users' data within the EU

5.2 Security Measures

• Messages are protected using secure transmission and industry-standard security measures.
• Secure authentication (Firebase Auth)
• Regular security audits
• Access controls and monitoring

5.3 Data Retention

• Active Accounts: Data retained while your account is active
• Deleted Accounts: We aim to delete account data within a reasonable timeframe after account deletion.
• Legal Obligations: Some data retained longer if required by law
• Backups: We aim to delete account data within a reasonable timeframe after account deletion.

6. Your Rights (GDPR Compliance)

As an EU user, you have the right to:

6.1 Access Your Data

Request a copy of all personal data we hold about you.

6.2 Rectification

Correct inaccurate or incomplete information.

6.3 Erasure ("Right to be Forgotten")

Request deletion of your personal data (with some legal exceptions).

6.4 Data Portability

Receive your data in a structured, machine-readable format.

6.5 Object to Processing

Object to how we process your data for certain purposes.

6.6 Restrict Processing

Request limitation of data processing in certain circumstances.

6.7 Withdraw Consent

Withdraw consent for data processing at any time (doesn't affect prior processing).

To exercise these rights, contact us at: homeswipe.support@gmail.com

7. Cookies and Tracking

We use minimal tracking technologies:

• Essential Cookies: Required for app functionality
• Analytics: Anonymous usage statistics (can be disabled)
• Preferences: Remember your settings

You can manage cookie preferences in your device settings.

8. Children's Privacy

Homeswipe is not intended for users under 18 years old. We do not knowingly collect data from children. If we learn we have collected information from a child, we will delete it immediately.

9. International Data Transfers

If you access the App from outside the EU, your data may be transferred to and processed in the EU. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• GDPR-compliant service providers
• Appropriate safeguards

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via:

• In-app notification
• Email notification
• Prominent notice on the App

Continued use after changes indicates acceptance.

11. Contact Us

• Data Controller: Homeswipe
• Email: homeswipe.support@gmail.com
• Supervisory Authority (Sweden):

  Integritetsskyddsmyndigheten (IMY)

  Website: www.imy.se

  Email: imy@imy.se

12. Legal Basis for Processing (GDPR Article 6)

We process your data based on:

• Contract: To provide our service (Article 6(1)(b))
• Consent: For optional features like location sharing (Article 6(1)(a))
• Legitimate Interests: For safety, fraud prevention, and service improvement (Article 6(1)(f))
• Legal Obligation: To comply with laws (Article 6(1)(c))